Platinum South Store Refund Policy

Refund Policy:

We want you to be completely satisfied with your purchase. We guarantee quality products and customer satisfaction. We will gladly exchange or refund, exception, item must be in original condition unworn and unused in any way with tags attached if returned. Please notify us by phone(706-347-3639) or email (jporter.platsouthstore@yahoo.com) within 24 hours after receiving merchandise. Item must be returned within 7 business days after receipt of item.  We will gladly refund your payment using the same form of your
original payment.  If  items are
returned, items must be unworn and contain original tags. When returning
merchandise please include original invoice and fill in the reason for you
return. No refunds or returns on Hair Products
7 day Return Policy only for electronics and jewelry including Smart watches. Please contact customer services within 7 days of receipt for return information

Shipping Info: We usually ship within 3 business however some items may have a handling time of 5 business days and 5 to 7 days for shipping in transit time.

Business Hours Monday – Friday 10 a.m to 6 p.m Saturday 10 a.m PH: (706)347-3639

RETURN MAILING ADDRESS

PLATINUM SOUTH/J. PORTER

P.O BOX 23

UNION POINT,GA 30669